By Kelly Grayson, EMS1.com Columnist

It is a widely accepted truism in EMS that, when dealing with patients, bystanders or supervisors, if it felt good to say something, then it was probably the wrong thing to say.
And I'm here to tell you, early in my EMS career I said a lot of things that felt really good, which probably explains why it took me quite a while to ascend beyond supervisor on the career ladder.
With age and experience, though, I learned not only how to choose my words more carefully, but how to translate the words of other paramedics into what they really mean. If EMS calls came with subtitles, chances are they'd read something like these: |