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Technology predicts EMS run locations in Mich.
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EMS Communications Article

February 09, 2012
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Technology predicts EMS run locations in Mich.

Results are then mapped out for the dispatchers and used to predict the future

Editor's note: Check out Art Hsieh's take in "Why EMS calls aren't always random."

Fox 17

RAND RAPIDS, Mich. — Thousands and thousands of emergency calls come into the control center at Life EMS in Grand Rapids. Information like where each 9-1-1 call came from and at what time it came in is then stored and analyzed.

The results are then mapped out for the dispatchers and used to predict the future. Ambulances are sent out to the areas of the city based on the frequency of past emergency calls. A heavy concept, but one that Tony Sorensen said works with a high degree of accuracy.

In 2009, When Life EMS began using the technology Sorensen call predictive deployment, he admits there were some skeptics. "We actually had crews, ambulance crews that would question us, 'why are we going there? We never go there.' And within 10 minutes they are going to a "priority one" medical call a block-and-a-half away," Sorensen said.

Full story: Predicting Where The Next Emergency Will Happen

 

 


Comments
The comments below are member-generated and do not necessarily reflect the opinions of EMS1.com or its staff.
Larry Sullivan Larry Sullivan Friday, February 10, 2012 9:29:58 AM Our system in Seattle AMR Ops. has been using this technology for almost 20 years, utilising almost 80 years of historical data combined with current population density numbers and demographics. Crews are posted by recommendation of the CAD and by avail. staffing to cover city of Seattle and surrounding counties. At times this means alot of post moves but after awhile you get used to the constant motion as the system is right on 90+% of the time.